Kai Insight
This is a courtesy translation provided for convenience. The Spanish version of this document is the legally binding one and prevails in case of any discrepancy. View the Spanish version

Service delivery

Activation

Kai Insight is a digital service: there are no physical shipments. The free plan activates when you create your account. Paid plans and credit packs activate automatically as soon as the payment gateway confirms the payment — usually within seconds, occasionally a few minutes with local payment methods.

What you receive

Immediate access to the purchased plan's features and, if you bought credits, the balance credited to your account. We email you a receipt for every confirmed payment.

If you paid and your plan didn't activate

Go back to the plan page: verification retries itself on load. If it still hasn't activated after 30 minutes, write to insight@kaistrategylab.com with the payment proof and we'll solve it with priority; if the payment cannot be confirmed, we refund it.

Requirements

You only need a modern browser and an internet connection. Kai Insight works on mobile and desktop, and can be installed as an app.

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